Privacy Policy

Optics-World B.V., located at Weverstraat 8-X, 5405 BN in Uden, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

 

Optics-World B.V.

Weverstraat 8-X

5405 BN Uden
The Netherlands

Phone:  +31 (0)413 303 779
E-Mail:   info@optics-world.nl

 

1. Personal Data We Process

Optics-World B.V. processes your personal data because you use our services and/or because you have provided this data to us yourself. We may collect the following personal data:

• First and last name

• Address details

• Phone number

• Email address

• IP address

• Payment information

• Order history

• Data about your website behavior (via cookies – see our cookie policy)

 

2. Purpose of Data Processing

We process your personal data for the following purposes:

• Processing and delivering your orders

• Customer service and communication by email or phone

• Sending newsletters (only when subscribed)

• Improving our website and services

• Complying with legal obligations (e.g., tax administration)

 

3. Legal Basis for Processing

We process your data on the basis of one or more of the following legal grounds:

• Your consent

• Execution of a contract

• Legal obligation

• Legitimate interest (e.g., improving our services)

 

4. Data Retention

We do not store your personal data longer than necessary to achieve the purposes for which it was collected, unless a legal retention period applies (e.g., 7 years for tax records).

 

5. Sharing Personal Data with Third Parties

We only share your personal data with third parties if this is necessary for the execution of our agreement with you, or to comply with a legal obligation. These parties may include:

• Payment service providers

• Shipping and logistics partners

• IT service providers (e.g., hosting or email systems)

• Accountants or financial administrators (for legal compliance)

We conclude data processing agreements with all processors to ensure the protection of your data.

 

6. Cookies and Similar Technologies

Our website uses functional, analytical, and (where applicable) tracking cookies. 

 

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access

• Right to rectification

• Right to restriction of processing

• Right to data portability

• Right to object to processing

Please note: exceptions due to legal obligations

Certain data cannot be deleted upon request because we are legally required to retain it. This includes:

• Invoices and payment data (mandatory retention for tax authorities – minimum 7 years)

• Customer data necessary for bookkeeping and legal traceability

• Data relating to licenses and regulatory requirements

Such data can only be deleted once the statutory retention period has expired.

You can exercise your rights by contacting us at info@optics-world.nl. We will respond within 30 days.

 

8. Complaints

If you believe that we are not handling your personal data properly, you have the right to lodge a complaint with the supervisory authority in the Netherlands: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) – www.autoriteitpersoonsgegevens.nl

 

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and alteration. Our website is secured with an SSL certificate, and access to systems is restricted to authorized personnel only.